We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
jeremy b.25
7 years agoHelpful | Level 5
Missing files inside synced zip files
I upload a zip folder from my phone to the web server and can see a zip folder in my Dropbox files.
I cliick on the folder and can see inside another fiolder with a database file(very small file) I...
- 7 years agoHi
7zip works fine. So it looks like an explorer issue.
I tried it late yesterday.
Is there anything we can do with explorer or just ignore it
Thanks
Jez - 7 years agoHi
Thanks for your help
Jez
Jay
Dropbox Staff
Instead of using the Explorer built-in viewer for zip files, could you use a third party app instead?
There are multiple free ones out there on the web, personally I use 7zip at home, so you can use that if you wish.
I want to check if 7zip can view the inner files properly, to ensure this isn't an Explorer issue instead of a Dropbox syncing issue.
You can uninstall 7zip when you're done testing it.
jeremy b.25
7 years agoHelpful | Level 5
Hi
7zip works fine. So it looks like an explorer issue.
I tried it late yesterday.
Is there anything we can do with explorer or just ignore it
Thanks
Jez
7zip works fine. So it looks like an explorer issue.
I tried it late yesterday.
Is there anything we can do with explorer or just ignore it
Thanks
Jez
- Jay7 years agoDropbox StaffI'd just leave it unfortunately. You could contact Microsoft to let them know about this if you wish, though since you know that another app works fine, it's best to continue using that app.
In general for all OSes, the built-in apps for mail, zip viewer, image previewer and so on, while effective for most purposes, might not work in all situations.
This is why we have paid and free software that has a specialist purpose, one for zipping, video playback, photo viewer, file transfer, etc. These tools are usually more powerful and can handle much more 'variables' than the OS version (since naturally, the operation of the entire computer, the sole purpose of an OS, is more important than making sure a zip file opens well).
Glad to hear that you managed to fix it on your own though! Have a great end of the week! - jeremy b.257 years agoHelpful | Level 5Hi
Thanks for your help
Jez
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!