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nonarecording's avatar
nonarecording
Explorer | Level 4
6 years ago

My desktop app keeps checking for changes

hey , i have dropbox unlimited with my team group , i suffer from "Checking for Changes" issues from last week . i have lacie 12tb thunderbolt and 5mbs uplod internet , the dropbox team folder inside...
Desktop
Sync
  • Jay's avatar
    Jay
    6 years ago
    Could you check that there are no symlinks on the account? You can do this by checking out step 7 in this article. These tend to slow the performance and syncing overall, leading to situations like this.
     
    Aside from that, try the other steps in that article to see if there are other possibilities causing the app to not work as it should.
nonarecording's avatar
nonarecording
Explorer | Level 4

thank you . i did it , but still 4 hours with the same "Checking for Changes" my folder is 22 gb 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
6 years ago
Could you check that there are no symlinks on the account? You can do this by checking out step 7 in this article. These tend to slow the performance and syncing overall, leading to situations like this.
 
Aside from that, try the other steps in that article to see if there are other possibilities causing the app to not work as it should.
  • nonarecording's avatar
    nonarecording
    Explorer | Level 4
    6 years ago

    thank you ! it was beta , i downgrade , and i had symbolink inside. now its ok !

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago

      Glad to hear that the issue is resolved now. Have a great weekend ahead! :)

      • doppyjoe's avatar
        doppyjoe
        Helpful | Level 5
        6 years ago

        I've come back to my mac after not using it much for a month or so, and I am just stuck on checking for changes. 

        I can't figure out any  symlink issues. Nothings changed so why would this happen out of nowhere? 

        I tried using terminal, but I couldn't work out what to type into the directory. My dropbox folder has always been on a external HD, I typed in the directory according to the instructions but it said there was no such directory. 

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