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adster's avatar
adster
Explorer | Level 3
3 months ago

Some files don't sync to my desktop app and a conflicted copy is created, if I rename them.

Hello! I recently got a new MacBook and I'll my sharing it with my iMac. I use Dropbox to sync a folder of addons that I use for a design program. I just installed Dropbox on my new computer and most...
  • Здравко's avatar
    3 months ago

    adster wrote:

    ...

    Here's the weird part - the missing files show up online and when I download them and put them in the Dropbox of the new computer they get renamed Filename (ComputerName conflicted copy DATE).addon. ...


    Ha..🤔 That's really something strange. I suspect something but let's check it - just few steps. Select one of those files that cannot sync (better some relatively small file).

    First test is to Copy this file using your web browser in another folder. Does the copy start sync or behaves like original file? At the end you may remove the copy if you want.

    Second test is to download selected file locally, outside Dropbox folder and also outside any other folder that may get backuped by Dropbox (like Documents, Music, etc) - good choice would be your local user folder. Once successfully downloaded, remove the original file from your online account using your browser. At the end upload it back to its original place again using your web browser. Does the sync start now normal for this file or file keeps behave strange?

    Note that all actions need be in your web browser only, not your Finder or anywhere else! In your Finder and local Dropbox application, just observe only what/if something changes.

    Please, post what you have observed for both test. 🙂 Thanks.

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