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Forum Discussion
The Dropbox Badge icon has been stuck in the center of my screen.
The dropbox icon (blue circle white center) has suddenly appeared in the center of my screen. It doesn't interfere with anything else I'm doing, but I cannot remove it. The dropbox icon on my desktop...
Hi Jane,
Many thanks for your reply. I cleared my cache and then, in desperation, rebooted.
And the icon disappeared!! I should have done that from the beginning, but I usually work with many windows simultaneously and was reluctant to have to reset them all. I still have no idea of how the icon appeared, or why rebooting removed it, but I'm not asking questions!
Hi Jane,
Many thanks for your reply. I cleared my cache and then, in desperation, rebooted.
And the icon disappeared!! I should have done that from the beginning, but I usually work with many windows simultaneously and was reluctant to have to reset them all. I still have no idea of how the icon appeared, or why rebooting removed it, but I'm not asking questions!
- Jane
Dropbox Staff
Hi Jane, thanks so much!!
Hi You all, I have the dropbox icon parked in the middle of my screen. I have cleared my chrome cache (the only browser I use) and rebooted. The icon remains. Any other ideas?
- WalterHey goskeet, sorry to hear you're having issues with this.
Could you try an incognito window and/or another browser and let us know how it goes?
If the issue persists, I'd appreciate a screenshot too.Coincidental with this issue, I have had issues opening microsoft office files from my local machine. Occasionally there is an error that pops mentioning an issue with a dropbox add in. I went and found some dropbox integrated applications in the dropbox settings, and disabled all the microsoft office elements. I then rebooted, and my screen was free of the icon for a while, then it came on again for a minute, then it went away again. I will let you know if the problem persists. It had been there for about a week.
BTW - the icon is fixed over whatever is on screen - a browser window, an app window, a file explorer window, or even just over the desktop - so I doubt that using an incognito browser window would make any difference.
