Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

Musicguy172's avatar
Musicguy172
New member | Level 2
10 months ago

Receiving Videofile (apple iphone recorded) from another Dropbox user?

Another Dropbox user sent to me (via Dropbox) a videofile she recorded using an Apple iphone.  It didn't get received and posted to my Dropbox account  folders.   Do I have to prepare my Dropbox in...

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!