Forum Discussion

JoelBille's avatar
JoelBille
Explorer | Level 4
5 days ago

Recently updated files become online-only, while older files remain available offline.

Hi! Smart Sync or whatsitsname automatically puts "old files" to "offline only", which seems like a good idea. I've experienced a lot lately that it puts files that I'm actively using, last edited ju...
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JoelBille's avatar
JoelBille
Explorer | Level 4
5 days ago

Pasting screen shot worked:

Megan. The files are uploaded by being added to my dropbox folder on my computer, website not actively involved. The files that I'm talking about are generally changed a week or two ago. At the same time, I have other files in other folders that were changed months or even years ago that are not set to online only.

I never manually set anything to online only.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 days ago

Hey JoelBille!

Would you mind sending over a few screenshots of the icons you see next to the files that you open and edit frequently, and those that haven't been accessed in a long time?

Is it possible that this behavior is similar to the one described at this relevant Help Center article about online-only files after the update on Dropbox for macOS on File Provider? 

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