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Forum Discussion
Remove "Login/SignUp" Popup window from dropbox transfer link
Hello,
I just now noticed that as a paid user, everytime we send a client of ours a dropbox transfer link with our own branding, it upsells our own clients! With some pop up box about some log in into dropbox. I now that it has a "download only" on the bottom but this is not reseonable.
We are users that pay dropbox for a service, dont upsell our own clients.
I kindly ask the removal of this feature asap.
Hi Walter, is there any update on when this pop up box will be removed? I have had multiple long time clients ask me why they now have to sign in to download their files. To which I have had to reply with a guide with screenshots on how to download the file.
I agree with COLI.
This is advertisment made on my friends/clients.
This, as a paying customer, is unacceptable.
This needs to be removed.
Thank you
the amount of "I cant access these files" emails I get back these days is wild.
As a business paid users, we NEED the ability to turn this terrible UX off. Download should do exactly that, download.Same problem here - https://www.dropboxforum.com/t5/Create-upload-and-share/Remove-quot-Login-SignUp-quot-Dialog-box-from-shared-link/m-p/757059#M82871
- This is my greatest complain about Dropbox and the reason I do not recommend it as a cloud service to friends.
Also this might finally be the reason I will. Switch to another cloud provider.
Still no updates regarding this issue? I need an answer ASAP. It's unacceptable to send links like this to our clients. The paying users should have the option to turn this pop-up screen off. If not, I have to cancel my subscription and use a different service to send work to our clients.
Glad to read I am not the only one on this. I have been getting replies from clients as well saying they can't access the file I sent. To be honest, I didn't even know they were getting this login popup, so I felt awkward as it's not user friendly. It's very misleading. The 'or continue with download' link is completely hidden. Even I had to look for it.
Please Dropbox Walter , give us paid users the option to turn this off, its frustrating. To be frank: for one client, who is not tech-savvy, I am uploading my files to Proton Drive which I specifically opened for him. Why? It has an easy download functionality, no BS.
