You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

sekturina's avatar
sekturina
Helpful | Level 5
5 months ago

Selective sync - Showing all folders marked for sync, even though I previously unselected many.

Hi, I am using the selective sync option on my PC (Win 10, DB v202.4.5551) and I already have many folders set to web only. So, if I remember correctly, when I open the preferences and go to selecti...
Desktop
Sync
Windows
cs28's avatar
cs28
Helpful | Level 5
5 months ago

My team and I recently started experiencing this as well. Despite syncing only a subset of the folders, reopening the setting will show them all checked. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    cs28, can you also clarify the app version you’re running on your desktop app?

    • cs28's avatar
      cs28
      Helpful | Level 5
      5 months ago

      v202.4.5551

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        Hi cs28, thanks for the info, could you get in contact with the support team directly for them to investigate this in more detail?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!