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Forum Discussion
Selective sync does not load folders
OS: macOS Sierra 10.12
I am unable to use selective sync. I open Dropbox Preferences > Account and click on Change Settings for Selective Sync. Dropbox opens a window and it says "Loading more folders..." And it just stays there forever. It will not bring up my Dropbox folders to check or uncheck for syncing.
I'm running into the same problem. Trying to setup a new laptop and need to do initial sync of dropbox. Exact same symptoms as noted by Steven. Selective sync is needed because my entire photo and music library is in dropbox and that won't fit on my new laptop. If I can't sync new machines to my dropbox, Dropbox is unusable for me.
Same problem for me since yesterday. Worked fine before.
Im on OSx 10.11.6 El Capitan.
Also turns my daily workflow into a nightmare since I use selective sync constantly to manage my 800GB dropbox files onto my small hard drive.
I am having this same issue. Please help.
I can confirm this issue is also happening in Windows 10. I wiped my drive and installed a fresh copy of Windows 10, and then Dropbox, and it's stuck on the Selective Sync "Loading more folders". Also, nothing is syncing from my Dropbox.
I have another Dropbox account with only a few folders and tried to link that account instead on the same computer - that does work, almost instantly. It's a free account. The other account (which isn't working with Selective Sync and sync) is a paid Pro account. Go figure.
The same issue is happening to me on MacOS Sierra (Selective Sync stuck at "Loading more folders").
Same issue. "Loading more folders…" now for 3+ hrs. OS X 10.10.5 & Dropbox v11.3.18.
I have a directory that has several 8GB backups that I don't want to download to my desktop but currently unable to uncheck the directory from the Selective Sync due to this issue.
Another update: As noted, letting the selective sync panel sit open all night with my laptop set to not sleep got it populated and I was able to start a sync.
The sync did not seem to be populating my Dropbox, but again letting things set all night with sleep disabled, I finally did get everything populated, so now I'm up and running.
It seems that both selective sync and sync'ing itself have become much slower since the last time I setup a new machine. But both did eventually complete given sufficient patience. Good luck.
Same problem, extremely frustrating :(
Does dropbox ever respond to these problems, or is this just an area to see that other people have the same problem?
Same here, Dropbox became an instant nightmare. Selective sync stopped working alltogether (Mac - El Capitan - Dropbox 10.4.6). Unworkable.
Also having this issue on windows 10.
