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BeyondAds's avatar
BeyondAds
New member | Level 2
2 years ago

Shared Access

Dear Community,   A client of ours shared access with us to their folder, unfortunately, the folder is too big for our DropBox to open. There must be an option for how we can access the folder wit...
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  • Rich's avatar
    Rich
    2 years ago
    BeyondAds wrote:

    A client of ours shared access with us to their folder, unfortunately, the folder is too big for our DropBox to open. ... we need access to the folder without upgrading our Dropbox plan.

    If you only need view/download access, ask your client to send you a view-only shared link. You'll be able to view the files without affecting your account, but you won't have edit access.

     

    If you need edit access then you'll either need to upgrade your account or, if they have a Business account, join their Business Team. Just know that if you join their Team account with your current account that you will be merging your account into theirs, effectively making them the owner of the account and granting them access to the files in your account. If you decide to join their Team, I'd suggest doing it with a new, empty account.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
BeyondAds wrote:

A client of ours shared access with us to their folder, unfortunately, the folder is too big for our DropBox to open. ... we need access to the folder without upgrading our Dropbox plan.

If you only need view/download access, ask your client to send you a view-only shared link. You'll be able to view the files without affecting your account, but you won't have edit access.

 

If you need edit access then you'll either need to upgrade your account or, if they have a Business account, join their Business Team. Just know that if you join their Team account with your current account that you will be merging your account into theirs, effectively making them the owner of the account and granting them access to the files in your account. If you decide to join their Team, I'd suggest doing it with a new, empty account.

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