Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

HP6's avatar
HP6
New member | Level 2
10 months ago

Sharing in QuickBooks

In a perfect world two persons can enter data and/or make changes onto the same QuickBooks account and that information uploads automatically (syncs) to the other person's version of QB but it's not working all of the time. Does anyone have a source for information on troubleshooting this issue of not always viewing the most recent version of a 'shared' QB file? 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    HP6 wrote:

    In a perfect world two persons can enter data and/or make changes onto the same QuickBooks account and that information uploads automatically (syncs) to the other person's version of QB but it's not working all of the time.


    You don't want to use Quickbooks (or any other type of database) with multiple people at the same time while storing the file on Dropbox. If you do, you're on the fast track to data loss or corruption. Just don't do it.

     

    The issue is that in a perfect world, when multiple people are accessing a database they're all accessing the exact same file stored on a network somewhere, and the database itself handles multiple user access. (typically)

     

    Dropbox doesn't work that way. You're not all accessing the same file stored on a network drive. You may be using the same file but you each have your own COPY of the file on your local drive. If multiple people attempt to use the file at the same time and make changes, conflicts WILL occur.

     

    The only way to use Quickbook or any other database file on Dropbox is to make absolutely certain that no other user has the file open before you attempt to open it yourself.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!