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Forum Discussion
Smart Sync options are missing on my context menu
I have scoured the forums for help. There is no "Smart Sync" Option when I right click on a folder on my business dropbox. I used to have the option, it disappeared 2 days ago. Pertinent info - Win...
Yes we got it resolved. We did a more in-depth removal of dropbox even than the one I found above followed by repeating several of the same simpler steps outlined above and finally something triggered it to work. I can't tell you exactly what worked because I have no idea to be honest. Something in the sequence of events maybe.
I knew I was missing a point - this is my personal machine. I am the admin.
Walter
Dropbox Staff
Dropbox StaffSo are you back up and running now Mimi?
I am sorry - I meant I forgot to tell you in my original post that I am the admin on this machine - that is not the problem. I am not up and running.
- Walter
Ah, I see now. Thanks for the clarification Mimi.
At this point, could you please try unlinking and relinking your account to the affected device?
Should the issue persist, please send me a screenshot of how this problem has manifested itself on your end so that I can have a concrete view of the matter at hand.
Thanks!
It did not resolve the problem.
