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Forum Discussion
sync icons are missing
I use Dropbox on iPhone and 2 PC's: Surface and HP all-in-one.
Synchronisation goes fine on all three however:
On the Surface all files and folders show sync icons.
On the HP no sync icons at a...
Hello from me as well, Mebius! I’m glad to hear you figured this out.
From what I know, this is the limit for the overlay icons, as well, and it can’t be increased. However, since this is something regarding the Windows OS, I’d recommend having a look with Microsoft, in case there’s a workaround or something else they can suggest.
Rich
Super User II
Super User II
Mebius wrote:
On the HP no sync icons at all. I could not find out why and did not manage to make the icons appear on the HP as well.
Have you reinstalled the Dropbox application yet?
I just did it. Still no icons.
- Megan
Dropbox Staff
Hi Mebius, I hope you're doing well!
Could you let me know the app's version, and syncing status on the device that you can't see the icons on? Have you tried restarting your device at all?
Keep me posted!
Hi Megan, thanks for reacting.
I've just removed and newly installed Dropbox from the website. I see a number in the app-list: 162.4.54109. Syncing goes fine; the only problem is that there are no icons when using my HP (on my Surface the icons do appear as expected).
kind regards, Mebius
Hi Megan,
I did not use an app from a store, but downloaded very recently Dropbox from the official Dropbox site.
The syncing gose fine, except that the icons do not appear on my HP all-in-one desktop.
kind regards, Mebius
- Megan
Thanks again.
I did not (yet) try this. I stopped at the following level:
I'm hesitating because it might cause that I loose syncs on OneDrive.
