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Forum Discussion

JM2024's avatar
JM2024
Helpful | Level 6
9 months ago

Sync-Problem: Linux Mint 21.3 and Dropbox v194.3.6224

Hi, I have a silly problem. If I change a small file on my Linux machine, the dropbox-icon will get blue and will show "Syncing" for multiple days. After a really long time it is going grey again...
Desktop
Linux
Sync
  • JM2024's avatar
    JM2024
    9 months ago

    Version Dropbox v194.3.6258 is working more better.

    For me the problem is solved.

    Thankyou

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Thanks for posting this on our Community, JM2024! 

 

From what you mention, it looks like your Dropbox app is already running the beta app version.

 

However, can you send me a couple of screenshots of what you see exactly on your end? 

 

That'll help me guide you from there.

  • JM2024's avatar
    JM2024
    Helpful | Level 6
    9 months ago

    Hi Nancy,
    please not at the bottom the blue-sync icon, which stays very long and please notice, that nemo shows all green.
    Would it make sense to go back to the release-train? If yes, what is the best way?

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      Thanks for the screenshot, JM2024! When saying that you’ve rebooted (in your first post), are you talking about the Dropbox app or your device, in general?

       

      I’d also like you to right click on your local Dropbox folder directly, go to its Properties and send me one more screenshot of what you see there. The performance of the Dropbox app may decline after syncing 300k files, so I’d like to make sure that’s not the case here.

      • JM2024's avatar
        JM2024
        Helpful | Level 6
        9 months ago

        I rebooted the whole PC and sometimes the Dropbox app itself.

        Sometimes this helps, but most often it is showing still "syncing" after the restart. 

        Good had a good idea regarding the number of files:
        If I use a "find . -type f | wc -l" I see: 324247 files
        I am using Dropbox since beginning and had never this kind of problems. And I am sure, that I had 400.000 files working some weeks ago.
        You are selling 15T.....So 300.000 files shouldn´t be a challenge, right?

    • JM2024's avatar
      JM2024
      Helpful | Level 6
      9 months ago

      Right. Maybe someone can give me a hint how to go on.
      I can wait for a bug-fix or new beta-version or take a released version or can do with the Dropbox-support some tests together....Please let me know.

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        9 months ago

        Hey JM2024 - sorry to jump in, but could you check if the issue persists on the latest stable version?

         

        You can find the installer here. 

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