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Misery1313's avatar
Misery1313
New member | Level 1
3 days ago

The Dropbox website is glitching and freezing

Over a month ago I uploaded some files to share with a client and since then some time after, the website seems to be glitching and the files show as a flashing on the screen and I can't get the site...
Web
Misery1313's avatar
Misery1313
New member | Level 1
3 days ago

Hi, sorry. I said apps, I meant browsers. I did realize using my phone app had no issues. The website though seems to be acting weird using the 3 different browsers. I used Chrome, Mozilla and Edge. 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 days ago

No worries, Misery1313 and thanks for the clarification.

Are you using Dropbox on a mobile browser or on a computer?

Can you let me know which version of Chrome you're using?

  • Misery1313's avatar
    Misery1313
    New member | Level 1
    2 days ago

    I was using the newest vers of all 3 browsers I listed on a computer.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 days ago

      Can you also test this via an incognito window on your current browser? I’d like to check if that’ll help at all.

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