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Forum Discussion
Solved
The personal team member folder doesn't sync on a computer and I can't remove it either.
Hi,
In my team we share a common Folder, and I really don't need this 'Personal folder' that appeared after an update.
Also it is weird as there is nothing in it, but an infinite arborescence of ...
ManL wrote:
... when I sign out/close dropbox app and re-open, they appear again and re-sync.
That can happen if they were unable to be deleted on a device.
You delete a file or folder online through the website. That deletion syncs down to a device and Dropbox tries to remove the file/folder but is unable to (either because it's in use, or otherwise locked somehow). Since the file/folder still exists after the deletion, Dropbox has to sync it back to the account, which causes any other device to download it again.
Try putting a file in the folder before deleting it, making sure it syncs, and then delete the folder. If it returns again, look at the version history of that file and see which computer is putting it back.
Thanks for your reply Nancy ,
the 'duplicates' are created automatically and i don't understand how this happens.
When i try deleting the first duplicate inside the personal folder (i did it online directly), then when I sign out/close dropbox app and re-open, they appear again and re-sync.
Rich
Super User II
Super User II
ManL wrote:
... when I sign out/close dropbox app and re-open, they appear again and re-sync.
That can happen if they were unable to be deleted on a device.
You delete a file or folder online through the website. That deletion syncs down to a device and Dropbox tries to remove the file/folder but is unable to (either because it's in use, or otherwise locked somehow). Since the file/folder still exists after the deletion, Dropbox has to sync it back to the account, which causes any other device to download it again.
Try putting a file in the folder before deleting it, making sure it syncs, and then delete the folder. If it returns again, look at the version history of that file and see which computer is putting it back.
