You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Does the file request upload size limit affect trial plans?
The documentation states the following, but despite multiple attempts to upload a 250GB file through the file request feature, it consistently results in an error and the upload does not complete. Since we are currently conducting a Proof of Concept (PoC) and using the Dropbox Business Plus Trial plan, could this limitation be due to the trial version? Customers on Dropbox Professional, Essentials, Business, Business Plus, Standard, Advanced, and Enterprise can receive files up to 250GB in size. Link to the documentation
Shared links are prompting external users to join team
8 times out of 10 when we send out links for view to people outside our company the ask to join our group. Can you make it more obvious for them to click Skip to View? They ask to join are team almost every time and the point is to share the view. Thanks
Better Sharing & Better Branding
Dropbox is wonderful -- I've paid for professional for ten years -- but it could be immensely better.. You will make more money if you do these two related things:) (1) The branding feature is way too basic. The options seem like they're from 1995. It would be wonderful if we had more options and more customization. Specifically, if we could create different branding for different customers, it would be amazing. (I use Dropbox to share pictures and videos with my customers. I want to put THEIR branding on these files and galleries, NOT MINE.) (2) The experience of RECEIVING shared files is HORRIBLE, for the people who RECEIVE the links or transfers. Even using the current branding options, Dropbox still puts its OWN branding on the page – this is confusing for the receiver. It's messy and ugly, and it takes up too much screen space. They think they have to create a Dropbox account to receive the files. You are trying to get sales, through me, a paying customer -- that is **bleep**ty. Please take all your branding and sales prompts off these pages, for us paying customers. Also, browsing through pictures on shared links is a slow and not-intuitive process. It would be amazing if you could make it function like[removed per the Dropbox Community Guidelines]. These companies create beautiul galleries, and customers can easily create lists of their favorite pictures. You could actually steal all their business if you did this. I am 100% certain your customers would love these features:)I accidentally unshared a folder and now I can't add it back to my account.
By mistake, I just unshared a folder where I was the owner and the folder disappeared from my Dropbox Business account. The folder's name is CMaluk...it appears faded when I try to see it again online. PLEASE HELP ME RECOVER IT.
I'm trying to share a folder with other users, but I keep being asked to verify the email.
Hello , I started dropbox business trial today and trying to share a folder to 2 users .But each time it is asking to verify email address and upon clicking the verification email it lead to dropbox home and nothing happens. Same happens if i add members to the team. Kindly check if someone has come through this and how to get it resolved.
How to get multiple versions of the same file from different people?
I created a fillable form and I want many different clients to fill it out and "save" their own version of it. Then I would need to access each customers independent completed form. So, in other words, multiple people (not on a Dropbox plan) would be filling out my fillable form independently for me to then access? How do I accomplish this? I have the Business Plus plan. Do I need to upgrade? Thank you!
"You need permission to perform this action" each time I'm creating a folder.
I have searched through the forum for a solution but have yet to find one. I am using the desktop and trying to create a folder and keep getting the error, "destination folder access denied" "you need permission to perform this action". I have unchecked "read only" in the properties and it re-checks "read only" as soon as I go back to try to create a folder. I am the owner, administrator etc of this computer and I pay for a drop box plan. I recently got a new computer and have had this issue ever since! I should not have to log into dropbox online every time I want to create a folder. I am running windows 11. I have ensured that I have the proper permissions checked. I do not know what else I can do at this point. Please help, as this is affecting my day to day business.
