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Forum Discussion
Peterforest
4 years agoNew member | Level 2
The share Link in word does not open
Share link in word not opening
I have the share folder link and after inserting the hyperlink into a word document, I find that the link does not open the folder
I get the error message:
"...
- 4 years agoHey there Peterforest, thanks for joining our Community and sorry to hear you're having issues with this.
Can you please let me know if this happens for all of your shared links or only this specific one?
Also, what version of MS Word are you using when you notice this?
Since you can open this normally through your email, it might be that the Word app on your device can't parse it properly.
In any case, please keep me posted!
Walter
Dropbox Staff
Hey there Peterforest, thanks for joining our Community and sorry to hear you're having issues with this.
Can you please let me know if this happens for all of your shared links or only this specific one?
Also, what version of MS Word are you using when you notice this?
Since you can open this normally through your email, it might be that the Word app on your device can't parse it properly.
In any case, please keep me posted!
Can you please let me know if this happens for all of your shared links or only this specific one?
Also, what version of MS Word are you using when you notice this?
Since you can open this normally through your email, it might be that the Word app on your device can't parse it properly.
In any case, please keep me posted!
Peterforest
4 years agoNew member | Level 2
We use office 2013 here at work
It looks like the problem is only on our work computers, so I will have to contact our It dept.
thanks for your help
mush appreciated
P
- Walter4 years agoDropbox StaffNo worries, Peter; that's what we're here for after all!
See you around the Community and keep me posted with any updates that may come along your way.
Cheers!- Albertosaurus4 years agoNew member | Level 2
I think I can explain this. Please see my reply to another similar post > https://www.dropboxforum.com/t5/Dropbox-files-folders/Excel-Hyperlinks-to-Dropbox-URL-are-no-longer-working/td-p/481340/highlight/false/page/8
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