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Peterforest's avatar
Peterforest
New member | Level 2
4 years ago

The share Link in word does not open

Share link in word not opening   I have the share folder link and after inserting the hyperlink into a  word document, I find that the link does not open the folder I get the error message: "...
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Shared Links
  • Walter's avatar
    Walter
    4 years ago
    Hey there Peterforest, thanks for joining our Community and sorry to hear you're having issues with this. 

    Can you please let me know if this happens for all of your shared links or only this specific one? 

    Also, what version of MS Word are you using when you notice this? 

    Since you can open this normally through your email, it might be that the Word app on your device can't parse it properly. 

    In any case, please keep me posted!
Peterforest's avatar
Peterforest
New member | Level 2

We use office 2013 here at work

It looks like the problem is only on our work computers, so I will have to contact our It dept.

thanks for your help

mush appreciated

P

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
4 years ago
No worries, Peter; that's what we're here for after all!

See you around the Community and keep me posted with any updates that may come along your way. 

Cheers!

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