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Forum Discussion
adityadineshsaxena
4 years agoHelpful | Level 5
There was an issue communicating with your photo library
I have recently started facing this issue on Dropbox where my camera uploads haven't been happening for a while. I landed onto this forum and searched a few solutions
1. Reinstall the app - wor...
- 4 years ago
I wanted to share what has been recently working for me - it's a really dumb trick. So, I have to reinstall and then login and make it work for all the older files by selecting "All images (or something like that)".
As I have mentioned before, this is the time when new images will stop being uploaded. So, then I had to reinstall the app again (and remind myself to not take a picture meanwhile). When I I have reinstalled the app, the option I need to choose is "New photos from xx July 2021". Thats when my dropbox will always pick up the new photos. It's sad but that's how it's been working for me thus far.
Arkadiy K.
2 years agoHelpful | Level 7
I managed to solve the problem. In my case, I also had Google Photos installed which was trying to also upload photos to the cloud. Looks like Dropbox doesn't like when it's not the only backup program. I disabled cloud backup on Google Photos (since I don't need it), and automatic uploads resumed in Dropbox.
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