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Forum Discussion
GarryWP
2 years agoHelpful | Level 6
Upgrading Database
My Dropbox app has been 'Upgrading Database...' for a number of hours today with the result that my colleagues can't see or access new files that I have worked on today because my sync is not up-to-d...
- 2 years ago
Great. Thank you.
GarryWP
Helpful | Level 6
Hi Walter,
yes have rebooted and the same message appears. One of my colleagues who logged on at the same time as me this morning had the same message but it only lasted about 2 hours. Screen shot attached.
Walter
2 years agoDropbox Staff
How many files are you syncing locally on your computer normally GarryWP?
- GarryWP2 years agoHelpful | Level 6
I can see approx 500 folders with about 100 at any one time synced to my mac locally.
Syncing files normally only takes minutes when I boot up in the morning. I haven't seen this message before 'Upgrading Database'.
I can leave the machine on overnight to see if it resolves. Could it be indexing all files? As mentioned hasn't happened before.
- Hannah2 years agoDropbox Staff
Hey GarryWP, can you let us know if you're on a Dropbox Business team?
- GarryWP2 years agoHelpful | Level 6
Hi Hannah,
yes on a team of 11 (3 admins)
Files are now up-to-date after leaving machine on overnight. I would like to know if 'Upgrading Database' is a new process as it was quite disruptive to workflow yesterday...and if there is a way to speed up the process or a way to manually 'Upgrade Database' at a more suitable time.
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