Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
I might've fixed it.
I logged out of dropbox then uninstalled and reinstalled dropbox.
Logged back in.
It has a lot of indexing to do but it is moving quickly, I'll let it run overnight and reassess in the morning.
This happened again.
Logging out and back in worked but I lost an hour or more of work time while re-indexing happened. Seems to happen every 2-3 months. Frustrating and terrible service considering we are paying for 365TB of storage.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!