Forum Discussion

michn33's avatar
michn33
New member | Level 2
5 years ago
Solved

Upload failed for PDF File from CamScanner

There was no issue for the upload from CamScanner under PDF File previously but today I had an error of "upload failed". Please assist.
Mobile
sync
upload
aur_maz's avatar
aur_maz
Helpful | Level 5
5 years ago

I'm having the same problem, not able tu upload pdf files on dropbox folders. I had to send to myself the file by email and upload from pc...

RGraner's avatar
RGraner
New member | Level 2
5 years ago

I have the same issue. Earlier versions of CamScanner easily integrated with Dropbox, but now I get an error message telling me that the upload failed due to missing permission to read file, same as user aur_maz below.

 

An additional phone prompt also reads "Unable to upload file due to security concerns".

 

It is not an issue with other apps on my phone. I will also address this problem with the CamScanner team, but would appreciate anything that you can tell me, e.g. how to authorize Dropbox to access the CamScanner folder on my phone.

  • smashing's avatar
    smashing
    Explorer | Level 4
    5 years ago
    Same. I have been experiencing problems with uploading to Dropbox from camscanner since about 2 weeks ago. Problem doesn't seem to be from camscanner side.
    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Hi all; thanks for your reports here!

       

      I'm not sure if this will do the trick, but can you please try to install our beta version of the mobile app on your Android devices and let me know if you're still noticing this? 

       

      Thanks a bunch! 

      • aur_maz's avatar
        aur_maz
        Helpful | Level 5
        5 years ago
        Hi Walter!
        Thanks very much indeed for your suggestions! I've downloaded the DB beta version you said and I finally was able to share my pdf's on dropbox from camscanner, using the "condividi come pdf" command. Still not working the "upload" section (it's, I think, just a camscanner duplicate to upload on different cloud services).
        Thanks again for your kindness!

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