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Forum Discussion
Video .mov Files transfer as Jpegs
I just transferred 18 videos in the .mov format using my Mac desktop (up to date, running Catalina). They each took 5 minutes or so to transfer, as would be expected. However, when they transferred,...
Haha, leave it long enough, and we'll answer our own questions. Yes. My photos all transferred as jpegs, but today I learned that jpegs can be different sizes, so my iPad photos will go up to Dropbox in their original size from my iPad and will be downloadable by my Mac in their original size.
Jay
Dropbox Staff
Dropbox StaffHi Kat6, thanks for joining the Community!
Dropbox wouldn't convert your videos to still images, as there isn't a feature like that available.
How did you transfer the files to Dropbox? Was it using the automatic camera upload feature, manually uploading files to the site, or by moving them into the Dropbox folder?
Do you have any third party apps on your machine that could be converting the files?
Any other info or screenshots would be helpful!
Dropbox wouldn't convert your videos to still images, as there isn't a feature like that available.
How did you transfer the files to Dropbox? Was it using the automatic camera upload feature, manually uploading files to the site, or by moving them into the Dropbox folder?
Do you have any third party apps on your machine that could be converting the files?
Any other info or screenshots would be helpful!
Hi Jeff, I just tried something for my Mac. I uninstalled Dropbox and reinstalled, and re-linked my Dropbox folder in Finder. From there I was able to synch and move the movies into the Dropbox folder, and now they're properly at Dropbox. I'm still not sure what to do about the iPad photos, so maybe you can help with that?
Haha, leave it long enough, and we'll answer our own questions. Yes. My photos all transferred as jpegs, but today I learned that jpegs can be different sizes, so my iPad photos will go up to Dropbox in their original size from my iPad and will be downloadable by my Mac in their original size.
