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Forum Discussion

jsnyc7's avatar
jsnyc7
New member | Level 2
3 days ago

We can no longer add an expiration date or password for our shared links on Family.

Hello, We used to be able to set a password or expiry time for shared files and folders in Dropbox Family. Now this this has been disabled with a prompt to upgrade to "Dropbox Professional". Have...
Dropbox Family
Permissions
Shared Links
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 days ago

Thanks for posting about this on our forum, jsnyc7!

Can you clarify when was the last time you were able to set these permissions for shared links on your Dropbox Family subscription? 

Can you also send me a screenshot of the message you’re now seeing prompting you to upgrade to Dropbox Professional instead? 

Let me know when you’re ready and we’ll go from there.

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