We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

maxfactor's avatar
maxfactor
Helpful | Level 6
7 months ago

What does it mean "Syncing is interrupted"? How to start it over?

All of a sudden Dropox does not sync anything anymore, it is not clear neither the why nor the what (you have to do to make it work again)... Any help please?
Desktop
Error Messages
Sync
  • maxfactor's avatar
    maxfactor
    7 months ago

    After many unsynced days I tried to log out; after the login, DB started to indexing thousaunds of files and finally started to sync again. Strange, very annoying, but true.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey maxfactor, happy Monday! 

 

Let's start with some basics here, such as your OS, and when did this start happening? 

 

Do you run a stable connection on your end, and are you running any antivirus, firewall, VPN or proxy that could be causing issues?

 

Let me know more, and we'll take it from there! 

maxfactor's avatar
maxfactor
Helpful | Level 6
7 months ago

After many unsynced days I tried to log out; after the login, DB started to indexing thousaunds of files and finally started to sync again. Strange, very annoying, but true.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!