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Forum Discussion
Marsha K.
9 years agoNew member | Level 1
What happens after Windows XP support ends?
I'm not sure I understand how drop box will function or not after doom day in August. My computer is a Windows XP. I cannot afford a new computer at this time. Does the August date mean that I will n...
- 9 years ago
You can continue to use the website with a supported browser, but the syncing client will cease to work - anything updated on another computer or anything you are sharing through a shared folder will not update on that computer, and any file you add, edit or delete on that computer will not update on the website.
Your only options are to upgrade or to use the website with a compatible browser. Thats it.
Rich
9 years agoSuper User II
@Carl: You can open Microsoft Office files online using the Office Online integration. If you choose not to do that, you would need to download the file, make any necessary changes, save it locally, then re-upload the changed file back to Dropbox.
@Robert: You can downgrade your account at any time so it will not auto-renew at the end of your term. In doing so, you'll keep your Pro status until the subscription runs out. As per the Dropbox Terms, Dropbox does not issue refunds unless legally required to do so.
@K.M. R.: Dropbox will not be reversing their decision on this. It's happening. As has been described in many, MANY posts over the past several months that this has been discussed, they cannot continue to support Dropbox on XP. It is not just a matter of allowing the older clients to continue connecting. As the servers are upgraded and improved upon, older operating systems will be UNABLE to connect. The newer development tools and libraries that are used to maintain Dropbox simply do not have support for older operating systems. In order for Dropbox to continue supporting XP (and Mac OS X 10.4, .5, etc., which were killed off for the same reasons), they would need to maintain two completely separately environments. They would need to develop two completely separate server infrastructures. They would need to have multiple groups to support each environment. It's just not feasible to do that.
XP is dead, and any service or software that still supports it (of which the numbers are dwindling) likely won't do so for much longer.
And before anyone jumps on me for being anti-XP, I still maintain about a dozen XP systems that handle various tasks, some of which cannot be upgraded due to the hardware that they're connected to (inspection machines, etc.). So I feel your pain, but there's nothing that can be done about it.
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