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Forum Discussion
Windows 10 syncs only one direction
I use Dropbox on a Mac at home and a Windows machine at my office. I did not use my old Windows machine for 1.5 years because of the pandemic. I never used Dropbox again on that PC. I got a new offic...
- Hey Girard, thanks for using Dropbox and sorry to hear about your syncing issue.
Could you please let me know if the desktop app on both devices is showing 'up to date' in your menu bar/system tray, or if it's still syncing?
If both are up to date, could the files that aren't showing up on the Windows device contain an invalid character in their names?
Let me know what you find!
Walter
Dropbox Staff
Dropbox StaffHey Girard, thanks for using Dropbox and sorry to hear about your syncing issue.
Could you please let me know if the desktop app on both devices is showing 'up to date' in your menu bar/system tray, or if it's still syncing?
If both are up to date, could the files that aren't showing up on the Windows device contain an invalid character in their names?
Let me know what you find!
Could you please let me know if the desktop app on both devices is showing 'up to date' in your menu bar/system tray, or if it's still syncing?
If both are up to date, could the files that aren't showing up on the Windows device contain an invalid character in their names?
Let me know what you find!
Genius! Thank you. It is the file name notation (use of invalid characters) that seems to be the root of the problem. I did a couple of test files and folders, and they synced across all devices. So I am now trawling through my files on both machines to clean it all up. What a relief.
Genius! Thank you. It is the file name notation (use of invalid characters) that seems to be the root of the problem. I did a couple of test files and folders, and they synced across all devices. So I am now trawling through my files on both machines to clean it all up. What a relief.
