Learn how to make the most out of the Dropbox Community here 💙.
Forum Discussion
Solved
Wrong name on emails from dropbox
When I get an email when someone shares a file with me in dropbox, it says "From: Lisa via Dropbox". My name is Kristi, not sure why it says 'Lisa'
Here is a screen shot showing 3 different emails from dropbox. 1st one is from Lisa, 2nd one is from Scott, 3rd one I sent to myself. I also checked the source code of each email, and they all say the correct person in the 'from' category (it says From: [removed] or From: [email removed as per Community Guidelines] ) so that is why it is so weird they all show 'From: Lisa". Here is a screen shot:
Rich
Super User II
Super User II
Grafiti4u wrote:
... that is why it is so weird they all show 'From: Lisa".
Did you save a contact in your address book that could be causing this, and your mail client is simply finding a match for the sender's email (Dropbox) and displaying the name associated with it?
BINGO!
Thanks Rich - that is EXACTLY what it was doing! It was driving me crazy! Thanks to everyone for helping me out with this!
Kristi
