You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

SD23's avatar
SD23
New member | Level 2
2 years ago

Accessing new storage

why can't i access the extra space my boss bought?? 


  • SD23 wrote:

    why can't i access the extra space my boss bought?? 


    I assume your boss paid for an upgrade? If so it is exactly that, he paid for an upgrade, you did not. His upgrade does not benefit you in any way. 

     

    If you are out of space inside a share it doesn't matter how much space the owner has you also need to upgrade. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    SD23 wrote:

    why can't i access the extra space my boss bought?? 


    I assume your boss paid for an upgrade? If so it is exactly that, he paid for an upgrade, you did not. His upgrade does not benefit you in any way. 

     

    If you are out of space inside a share it doesn't matter how much space the owner has you also need to upgrade. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!