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Forum Discussion
Can't add shared folder even with sufficient space
I was invited to a shared folder that I'm trying to view and edit. When I try to open this folder or add it to my Dropbox, I am sent to the "out of space" page and prompted to upgrade. I am not out o...
Ok, issue got solved by two means:
a) the package to be received was indeed more than 2GB, which I didn't expect because they were "only" some audio files
b) I remembered having an old account (d'uh...) which I use now instead
Oh and I did seem to hijack another topic? Sorry about that, new to this board, thought I've started a new one...
Hi,
I'm receiving an out of storage message when using an email link that someone sent for me to access a file. On my account page, including shared files, I'm only using 481.3 mb. Most of the solutions I've seen on various threads involved shared files. Are there other solutions to this issue? I deleted my personal files down to 0 and the shared files only take 481.3 mb and backups is not even turned on. Is there another way to access the file that was sent to me other than the email invite (which I guessing is where the bug is)?
Thanks for any insight.
- Mark
Super User II
It isnt a bug.
It means the shared file is larger than the available space you have in your account (i.e. about 1.5gb).
Therefore you need to get more space, or, get the shared folder reduced in size OR if you need readonly access ask for a shared link instead.
