Forum Discussion

Richard P's avatar
Richard P
New member | Level 2
2 years ago
Solved

Dropbox account "full"

I only have 4  MB of files on dropbox, but it says my account is full. Does anyone know why that would be?
Storage space
Richard P's avatar
Richard P
New member | Level 2
2 years ago

When I click on Backups, it says there is an external hard drive, but I am not clear what is backing up what or why. I can't see the external hard drive in my dropbox account, and I never asked dropbox to back it up, or vice versa.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    If you see it you have told Dropbox to back it up 🙂

     

    Its a drive you must have connected at some point, so, if you don't need them you can remove backups by following: https://help.dropbox.com/organize/delete-dropbox-backup

    • Richard P's avatar
      Richard P
      New member | Level 2
      2 years ago

      Thanks for your help!

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