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Forum Discussion

hachiko's avatar
hachiko
Explorer | Level 4
2 years ago

Dropbox claims my storage is full, but I just created my account.

On my plan page, it is claimed that I have 2,1 GB of standard files (and 0 GB of shared files). I've just created my account, I've added nothing, or at least not that I am aware of. On my home page, ...
Storage space
  • Megan's avatar
    Megan
    2 years ago

    Hi hachiko, welcome to our Community!

     

    You mentioned that your account is new and empty, and you've already disabled your Backups in regards to your storage space.

     

    Can you try to access and delete any folders within the following link: https://www.dropbox.com/backups/PC ?

     

    Let me know of the results!

wayneferro's avatar
wayneferro
New member | Level 2
2 years ago

I don't know how to delete whatever might be in backup. I want to remove it, and only use dropbox so as any photos that i take with my cell phone i can use in dropbox on my computer. that's all please help.

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