You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

FionaNel1979's avatar
FionaNel1979
New member | Level 2
3 years ago

Dropbox is full

I wonder if someone can please help me. I get the message that my dropbox is full, but I have no files left, I deleted everything, found all the shared folders and removed all that and then also perm...
Storage space
  • Mark's avatar
    Mark
    3 years ago

    Looks like you may have activated Dropbox backup. Have a look at www.dropbox.com/backups.

     

    Also just a note that deleted items dont use quota, so permanent deletion isnt needed 🙂

Raccoonpan's avatar
Raccoonpan
New member | Level 2

I have similar issue and have check my backups, and there is nothing in it. What do?

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Raccoonpan, can you give us some more info on your issue?

 

Are you getting messages that your Dropbox is full? What does the plan tab in your account settings report?

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!