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Forum Discussion

moscowdragon's avatar
moscowdragon
Explorer | Level 4
2 years ago

Dropbox is locked due to lack of storage, Unable to move files out of dropbox

unable to move files out of dropbox because dropbox is locked due to lack of dropbox storage.   Dropbox allows only a "delete" option. 


  • moscowdragon wrote:

    unable to move files out of dropbox because dropbox is locked due to lack of dropbox storage.


    Dropbox doesn't go into a locked state when you exceed your storage quota. It just stops syncing. You should still be able to download files from the website or move them out of your local Dropbox folder.

     

    How, exactly, are you trying to move the files out of Dropbox?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    moscowdragon wrote:

    unable to move files out of dropbox because dropbox is locked due to lack of dropbox storage.


    Dropbox doesn't go into a locked state when you exceed your storage quota. It just stops syncing. You should still be able to download files from the website or move them out of your local Dropbox folder.

     

    How, exactly, are you trying to move the files out of Dropbox?

    • moscowdragon's avatar
      moscowdragon
      Explorer | Level 4

      i tried to download to storage on laptop, but that didnt work.  Dropbox suggested an upgrade.  Then I tried to copy a file and paste to laptop folder.  that didnt work either.

      • moscowdragon's avatar
        moscowdragon
        Explorer | Level 4

        The download works.  thanks for pointing that out.

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