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Forum Discussion
Dropbox says I'm out of storage even after deleting many of my files
I deleted loads of photos, videos and files but dropbox still says I am out of storage space.
What's up with that? How can I fix it?
Your Personal Dropbox account is fullUsing 14.8 GB of 3.25 GB
Also my current plan is basic
- Walter
Dropbox Staff
I see, thanks for the additional information Susan P.11
Do you see any folders that might be taking up this space on your homepage by any chance?
I have just experienced the same issue. Same case facts, but I'm only at 8.78 GB
Then I believe Dropbox synced once.
Now it will not sync anymore with the error message occurs both times on my device, but no errors on my MS W10 machine??
I notice also about a year+ ago that after retiring another, my third syncs item a pc that We couldn't replace it on drbox
- Hannah
Hey M K.6, thanks for bringing this to our attention.
If your account is full, it would make sense that any devices linked to that account, would stop syncing.
I would suggest taking a look at your files online here and using these steps, to see which ones are taking up your space.
Also, can you please clarify the last part of your message?
