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AndyL's avatar
AndyL
Helpful | Level 5
8 years ago
Solved

Erroneous "Your Dropbox is full" message

I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space.   This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring.   ...
Storage space
  • Mark's avatar
    Mark
    8 years ago
    Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!

    Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 years ago
Are those quota's from www.dropbox.com/account AndyL?

Which version of Dropbox?

Also, have you checked you have enough hard drive space?
  • AndyL's avatar
    AndyL
    Helpful | Level 5
    8 years ago

    Hi Mark,

     

    Thanks for the prompt response. Those quutas are from the account link - and disk space is plentiful. Not sure how to determine the version of dropbox; please advise. Off to bed now so will be a few hours before I respond again.

     

    Andy

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      8 years ago
      If you mouse over the Dropbox icon on your status bar it'll tell you the version number (e.g. mine is 23.4.19).
      • AndyL's avatar
        AndyL
        Helpful | Level 5
        8 years ago

        23.4.19.0 

         

        Gound by hovering over dropbox.exe in th eclient folder

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