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Forum Discussion
AndyL
8 years agoHelpful | Level 5
Erroneous "Your Dropbox is full" message
I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space. This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring. ...
- 8 years agoDrat. Was going to direct you to the thread for that official build, but, it doesnt exist!
Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
GaabrieeLp
New member | Level 2
I have the same problem...
And I have free space:
My dropbox version:
This began when i tried to save a large shared folder in my dropbox account, but I deleted this folder when it throw the "Your Dropbox is full" message warning.
I checked the "Deleted files" folder and this folder is not showing there (this folder was deleted 2 or 3 months ago).
Do I need to create another topic to solve this?
Mark
8 years agoSuper User II
As its the same version Gaabriee please also log a ticket.
Before you do that though please check that you have actually left that share at www.dropbox.com/share as it could still be sitting on some quota.
Before you do that though please check that you have actually left that share at www.dropbox.com/share as it could still be sitting on some quota.
- GaabrieeLp8 years agoNew member | Level 2
Hello Mark,
Is not there, but shared folders quota is included in Account settings > Space section > Shared files, right?
- Mark8 years agoSuper User IIIt is included, yes, but, I have seen people get confused previously by the wording of the shared folder error messages when trying to accept a share that is too large for their account
- GaabrieeLp8 years agoNew member | Level 2
An additional information:
I just upgrade my dropbox today, trying to solve this problem, and the message still showing.
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