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Forum Discussion

AndyL's avatar
AndyL
Helpful | Level 5
8 years ago

Erroneous "Your Dropbox is full" message

I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space.   This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring.   ...
Storage space
  • Mark's avatar
    Mark
    8 years ago
    Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!

    Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
Mark's avatar
Mark
Icon for Super User II rankSuper User II
As its the same version Gaabriee please also log a ticket.

Before you do that though please check that you have actually left that share at www.dropbox.com/share as it could still be sitting on some quota.
GaabrieeLp's avatar
GaabrieeLp
New member | Level 2
8 years ago

Hello Mark,

 

Is not there, but shared folders quota is included in Account settings > Space section > Shared files, right?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 years ago
    It is included, yes, but, I have seen people get confused previously by the wording of the shared folder error messages when trying to accept a share that is too large for their account

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