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Forum Discussion

AndyL's avatar
AndyL
Helpful | Level 5
8 years ago

Erroneous "Your Dropbox is full" message

I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space.   This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring.   ...
Storage space
  • Mark's avatar
    Mark
    8 years ago
    Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!

    Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
dvera's avatar
dvera
New member | Level 2
Hi All, i'm getting that my dropbox account its almost full, after delete a lot of information in my PC Explorer, just leave 1.5GB of Data ad already sync, but Login in my web account i found that still me showing 4.5G of 5GB used, so in web account shows me more data used than in my pc explorer. I deleted cache file and permanent delete option, is there other way to check whats is using my space?
Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
8 years ago
 
Hey @dvera, 
 
Welcome to the Dropbox Community!
 
I’ve moved your post here, so that you check whether any of the replies above help you resolve the notification issue you’ve experienced. 
 
As a first step, please try unlinking your account to the website, rebooting once and then relinking. 
 
If this persists, a fresh re-installation will probably help you resolve that. 
 
Please let me know how this works for you in your reply! 
 
Thanks, 
JaneA

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