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Forum Discussion
AndyL
8 years agoHelpful | Level 5
Erroneous "Your Dropbox is full" message
I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space. This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring. ...
- 8 years agoDrat. Was going to direct you to the thread for that official build, but, it doesnt exist!
Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
pOOB73
8 years agoExplorer | Level 3
Hi. When turn on my computer I always get the message (Windows 10 notification) that my dropbox is full and I should upgrade.
Currently my Dropbox is only 62.4% full, since I deleted stuff because of the error message.
But it won't disappear. I even reinstalled Windows, but the message stays.
System info: Windows 10 Home x64, Dropbox Version 30.4.22
- gmiller998 years agoExplorer | Level 4
The following steps solved this issue for me:
1. Unlink account
2. Reboot
3. Uninstall Dropbox
4. Reboot
5. Reinstall Dropbox
6. Relink account
- pOOB738 years agoExplorer | Level 3
I followed these steps and this is what happened:
1. Unlink account
2. Reboot
3. Uninstall Dropbox
4. Reboot
5. Reinstall Dropbox > Account was relinked automatically. I didn't have to enter email & password. Warning reappeared.
6. Rebooted again after synching.. Warning reappeared.
- Sanchez8 years agoDropbox StaffHey pOOB73, welcome to our forum!Would you mind doing an unlink-relink and see if the issue persists? If it does, then please write in to our support team here, so our team can take a closer look and investigate.Thanks!
- pOOB738 years agoExplorer | Level 3
Thanks. The unlink-link/reinstall Dropbox / Reinstall Windows didn't help. The Message reappears.
I cannot open a support ticket. I only get a spinning waiting circle forever.
I've tried Chrome and Edge (latest versions) without an ad blocker. Will try with IExplore later at work.
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