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Ok, her it goes.
Its showing me as being 1G over my limit. here's the rub, after removing all my files, exiting all shared folder/files, etc. It still has me over my limit and trying to force me into a paid subscription. seriously, I HAVE NOTHING IN MY ACCOUNT OR VAULT. I did have items in there but i off loaded everything to get me under. Still shows the same amount of usage. In fact, AFTER offloading everything from this account, the usage space WENT UP. this is ridiculous. I feel like I'm being scammed by dropbox.
Have you accidentally set up Backups?
No, backups are disabled because i backup every night to and external ssd. I literally have no usage at this point and its still showing me as over my usage limit.
Hey jpmelech626, sorry to hear about this.
Could you send us a screenshot of your plan tab so that we can have a visual of your quota breakdown as well?
Also, are you seeing any files or folders on your homepage?
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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