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Forum Discussion
Zed
8 years agoDropbox Staff
How to get more Dropbox storage space for free
Hello everyone!
I wanted to show you exactly what happens and what steps you'll need to follow in order to get more free space in your Dropbox.
From your Account Settings page you see all you...
- 8 years ago
The only time referral space is removed from an account is when it has been determined that a referral had been earned through illegitimate means. When that happens, all referral space is usually removed.
The only way to know the actual cause is to contact Support.
Open your ticket here: https://www.dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com
Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).
madx37
8 years agoHelpful | Level 6
Is there a way to earn more free space for my Dropbox Work account?
Please let me know, thanks.
- Mark8 years agoSuper User IIThe only ways to gain free space are via www.dropbox.com/gs and www.dropbox.com/referral. I have to say though I'm not 100% sure if these include Business accounts.
- madx378 years agoHelpful | Level 6I have already taken all of these, both "gs" and all the possible "referrals" but this is only for the personal account not for the work one (that now it's free with an 2GB quota). I can't find anything like this for the work account.
- madx378 years agoHelpful | Level 6I have already taken all of these, both gs and all the possible referrals but this is only for the personal account not for the work one (that now it's free with an 2GB quota). I can't find anything like this for the work account.
- Sanchez8 years agoDropbox StaffHey madx37,Please clarify what type of Dropbox subscriptions you are referring to (basic 2GB, Plus 1TB).Business Standard plans have 2TB, Business Advanced unlimited space.If you have basic or Plus accounts, they have different email addresses, so you can use Mark’s suggestions to earn more space, if you haven’t already reached your limit. Here’s more info https://help.dropbox.com/space/earn-space-referring-friendsThanks!
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