We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Zed's avatar
Zed
Icon for Dropbox Staff rankDropbox Staff
8 years ago

How to get more Dropbox storage space for free

Hello everyone!   I wanted to show you exactly what happens and what steps you'll need to follow in order to get more free space in your Dropbox. From your Account Settings page you see all you...
FAQ
Referrals
Storage space
  • Rich's avatar
    Rich
    8 years ago

    The only time referral space is removed from an account is when it has been determined that a referral had been earned through illegitimate means. When that happens, all referral space is usually removed.

     

    The only way to know the actual cause is to contact Support.

     

    Open your ticket here: https://www.dropbox.com/support
    Track your ticket here: https://dropbox.zendesk.com

    Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).

SY's avatar
SY
Explorer | Level 4

Hi,

 

I am inviting my friends to get 500MB free space.

Btw, I couldn't find the link to "the status of my referrals".

It was in "Setting" but it has gone when I invite three friends.

 

Please help me.

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Hey SY, 

 

Welcome aboard!

Would you mind taking a minute of your time to fill out a survey sharing your experience using the Dropbox Community? You can access it here: http://bit.ly/2lNKIxT

If you have more questions or need further help, please feel free to reach out again at any time in the future! 

 

[This thread is now closed.]

 

Warm regards, 
JaneA

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!