You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

BeAuMaN's avatar
BeAuMaN
Explorer | Level 3
4 years ago

I received a 25GB HP Promotional dropbox space increase, yet I should have received 100GB

Hello,   I took some time to review the terms of your HP Promotion: https://help.dropbox.com/accounts-billing/space-storage/hp-promotion The table indicates that HP Devices purchased on or af...
Promotions
Storage space
  • Daphne's avatar
    Daphne
    4 years ago

    Hello BeAuMaN, I hope you had a good weekend!

     

    I'd be happy to look into this further with you, so I've just sent a brief message to the email linked with your profile here.

     

    When you have the time, please check your inbox for my message and get back to me there.

     

    Thanks!

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff

Hi avengerzx99, thanks for posting your question here. 

 

We'll have to take a better look into this together, so I've sent you a ticket. 

 

Whenever you have the chance to check for my latest message, please look through your inbox and don't hesitate to get back to me. 

 

Cheers!

avengerzx99's avatar
avengerzx99
Explorer | Level 4
4 years ago

HI Lusil,

 

Are you speaking about my email inbox or an inbox within the Dropbox community? Thanks

 

Regards,

 

Terence

  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago

    It would be your email inbox avengerzx99. 

     

    If you can't find the email within your inbox there, please just double check in the spam/junk inbox too, in case it was redirected there by mistake.

    • avengerzx99's avatar
      avengerzx99
      Explorer | Level 4
      4 years ago

      I have yet receive any feedback on this, please provide update on updating my account to 100 GB. thanks.

      • Daphne's avatar
        Daphne
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago

        We'd need to continue through out Support channel avengerzx99, which we can do via email.

         

        Can you confirm if you received the email from Lusil in your email inbox?

         

        If so, you'll need to reply directly back to that email in order for us to assist you any further with this. We won't be able to do this over the Community.

         

        If you don't have the email, just let me know - cheers!

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