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manzh's avatar
manzh
New member | Level 2
11 days ago

I'm adding to a shared folder with 2TB and getting an out of space error

Hi

 

My friend shared a folder for everyone to add wedding photos to which has 2TB and I'm getting an error as my allowance is only 2GB. He owns the folder not me, so why am I getting a folder full notification?

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there manzh - thanks for joining our Community!

     

    While it's true that shared folders take up space on the accounts of all members of the share, in this case, you can ask your friend to open up a file request for you to upload back to their account without impacting your own account's storage space.


    I hope this helps!