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Thisdoesnotmakesense's avatar
Thisdoesnotmakesense
New member | Level 2
2 years ago
Solved

incorrect storage amount

Dropbox was claiming I had used 11GB out of 10GB of storage available. I removed a large portion to bring it down to 9GB and then another portion to bring it under 7GB, after I removed these files, i...
  • Rich's avatar
    2 years ago

    Thisdoesnotmakesense wrote:

    Dropbox was claiming I had used 11GB out of 10GB of storage available. I removed a large portion to bring it down to 9GB and then another portion to bring it under 7GB, after I removed these files, it claimed I was at 16gb out of 10 GB of storage.


    Do you have the backup feature enabled? Any backups saved? What does your Plan page show for your usage breakdown?