Learn how to make the most out of the Dropbox Community here 💙.
Forum Discussion
Solved
My storage remains the same when I remove content. Why?
I want to organize my Dropbox account by removing files I do not need anymore, but the work space does not shrink. Who can help me?
Hi Richplus, keep in mind that deleted files use no quota, therefore if you permanently delete them that wouldn't make a difference.
And I would also suggest following these steps, to check how much space each of your files is taking up, so that you can see if there's a specific one that's filling up your space.
Feel free to send me a screenshot if the space you see calculated still doesn't much the 2.46GB that's occupied in your account.
Hi Megan,
Yes, two folders are shared. I deleted everything I did not need anymore, but the space didn't shrink at all. I also checked the Deleted items and deleted them there as well. The present folders and files should not take so much space.
Megan
Dropbox Staff
Dropbox StaffHi Richplus, keep in mind that deleted files use no quota, therefore if you permanently delete them that wouldn't make a difference.
And I would also suggest following these steps, to check how much space each of your files is taking up, so that you can see if there's a specific one that's filling up your space.
Feel free to send me a screenshot if the space you see calculated still doesn't much the 2.46GB that's occupied in your account.
