We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
DebbieSB59
2 years agoNew member | Level 2
Is shared content taking up my space? It doesn't seem to go down.
I seem to have several problems mentioned in the community with the storage. I have a client that has shared a large about of pictures for me to get info from. I haven't used Dropbox for a while (I'...
- 2 years ago
Hi DebbieSB59, welcome to our Community!
Keep in mind that if your client shared a folder directly with you, then yes, it would take up your Dropbox space.
Essentially, the folder exists in their account, and you also keep a copy of the folder.
Have you checked both your plan page, and your Backup page online, to see what you can find about that? Both of these pages will help you, and give you an idea as to what is taking up space inside your account.
Keep me posted!
Megan
2 years agoDropbox Staff
Hi DebbieSB59, welcome to our Community!
Keep in mind that if your client shared a folder directly with you, then yes, it would take up your Dropbox space.
Essentially, the folder exists in their account, and you also keep a copy of the folder.
Have you checked both your plan page, and your Backup page online, to see what you can find about that? Both of these pages will help you, and give you an idea as to what is taking up space inside your account.
Keep me posted!
- DebbieSB592 years agoNew member | Level 2
Thanks so much. My client was definitely wrong about how files are shared. I'm not using backup, but I see on my plan page that almost all the space is taken up by those pics. I'll just have to work something out with him. I'm just glad I wasn't doing something wrong 🙂
- Megan2 years agoDropbox Staff
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!