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Forum Discussion
Says I’m maxed out on storage, but I’m not…
I have 18.25 gigs available that I got for free from several people signing up for a Dropbox account through me. I deleted 90% of everything…and permanently deleted…and it still shows maxed out and no...
wamsender wrote:
Can I delete my backup? That seems to be the problem...???
As mentioned on Saturday, you have the backup feature enabled. Refer to the following links to learn how to manage your backups.
Rich
Super User II
Super User II
wamsender wrote:
I deleted 90% of everything…and permanently deleted…and it still shows maxed out and now I can’t upload anything else.
Checked your Backups page? Also note that you don't need to permanently delete files. Simply deleting them is enough to recover space.
I already did all that. Still shows maxed out
- Megan
Dropbox Staff
There's almost nothing left in my folders. Some of them are empty. I deleted 90% of what was there. I got the extra gigs from people signing up with Dropbox through me several years ago. Do I need to disconnect devices, or something???
- Megan
Hey wamsender, thanks for the info!
It seems you accessed your account page on your mobile. However, in order to see a clearer breakdown of what's taking up space for your account, you might want to visit your plan page online as found here.
It could be an active Backup, or some shared folders even.
Would you mind giving this a go?
